The ADA says “interactive process,” but most handbooks stop at “good luck.” In this episode, we walk through the five steps HR actually needs, the traps employers fall into, and why an under-desk bike might save you from litigation. Includes a free flowchart to help you handle accommodation requests without losing your sanity.

The ADA says “interactive process,” but most handbooks stop at “good luck.” In this episode, we walk through the five steps HR actually needs, the traps employers fall into, and why an under-desk bike might save you from litigation. Includes a free flowchart to help you handle accommodation requests without losing your sanity.

Episode 1:  The Interactive Process

Beyond the Handbook is a practical, fast-moving podcast for employers, HR professionals, risk managers, and anyone responsible for navigating the messy overlap between real-world workplace issues and the laws that govern them.Hosted by Chris Scott of Thomas, Thomas &amp; Hafer LLP, each episode takes one HR or employment topic and breaks it down into what actually matters: what the law requires, what the handbook doesn’t tell you, and what you should be doing before Monday morning.From ADA accommodations to disciplinary policies, workers’ compensation intersections, FMLA surprises, and multi-state compliance challenges, Beyond the Handbook focuses on real strategies, not theory.Every episode includes a “Tool of the Week”—flowcharts, templates, scripts, or practical guides—to help you navigate the gray areas with confidence.Beyond the Handbook — where policy ends and the real work begins.

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Beyond the Handbook is a practical, fast-moving podcast for employers, HR professionals, risk managers, and anyone responsible for navigating the messy overlap between real-world workplace issues and the laws that govern them. Hosted by Chris Scott of Thomas, Thomas & Hafer LLP, each episode takes one HR or employment topic and breaks it down into what actually matters: what the law requires, what the handbook doesn’t tell you, and what you should be doing before Monday morning. From ADA accommodations to disciplinary policies, workers’ compensation intersections, FMLA surprises, and multi-state compliance challenges, Beyond the Handbook focuses on real strategies, not theory. Every episode includes a “Tool of the Week”—flowcharts, templates, scripts, or practical guides—to help you navigate the gray areas with confidence. Beyond the Handbook — where policy ends and the real work begins.

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Episode 1: The Interactive Process

Episode 1: The Interactive Process