Data on a single patient can flow from point A to point B. But what does it mean to achieve interoperability at a population level?

As an industry, we have made meaningful progress in interoperability since the passing of the HITECH act in 2009. Use cases like sending an ADT notification or exchanging a CCDA document have largely been solved for and there are exciting new standards like FHIR which have tremendous promise.

There is still a lot of complexity, however, in solving interoperability across a large provider base with multiple EHRs and disparate workflows. Standards can only get you so far and the crucial last mile of interoperability — making data seamlessly available in provider workflows — is not just a technical problem.

Your organization needs the ability to enable providers to act on whole-person insights at the point of care and drive outcomes at scale. That requires a massive rethinking of the problem.