Welcome to Travel Business Unlocked!

This episode is a quick intro. Hi, I'm Holly and I'm

• Owner and founder of HollyDay Travel - family-owned travel agency
• Located in beautiful South Australia
• 25 years in the travel industry (not 23!)
• Studied to be a travel agent straight from high school
• Been doing this ever since - 25 years and counting
• Mum of 5 beautiful children
• I am also a Director on the Board of ATAC, the Australian Travel Agents Cooperative, where I'm proud to represent travel agents across Australia.

Why I Started This Podcast

Podcasts have helped me and my business SO much over the past few years and I wanted to share my journey with others

I get asked daily by agents:

▪How did you build your business?

▪What advice can you give me on ways I can improve my business?

▪Where do I even start and what steps do I take?

▪Who do I connect with?

... and so much more! So I thought this was the perfect way to help!

This podcast is about me being real:

Sharing everything I've learned along the way, not pretending to have all the answers but sharing real experiences, mistakes, lessons learned and success stories.

It's a resource for travel agents, small business owners, and anyone curious about building something meaningful

We will discuss things like:

▪How to build a remote team and how to hire them

▪Why systems are so important

▪How to use AI in your business

▪Customer service strategies that actually work

▪The Importance of having mentors

... and much more.