Join hosts Nick, AJ, and Dennis in the 10th episode of Developers After Dark as they sit down with Isaac Takushi, the team lead for the ecosystem quality team at HubSpot. In this insightful conversation, Isaac shares his journey from studying environmental science to developing technical problem-solving skills at HubSpot. The discussion covers the importance of empathy in customer service, the integration of technical and strategic thinking, and maintaining quality in a dynamic ecosystem. Isaac also opens up about his hobbies, including hiking, birdwatching, and music, providing a well-rounded view of his approach to both professional and personal life. Don't miss this episode packed with great advice, humility, and some light-hearted moments!