The Personalization Podcast

Episode 10: Customer Experience Fundamentals with Melanie Poitras


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Building Customer Experience has many challenges. Content Strategy, measurement of business goals and personalizations. I sit down in this episode with Melanie Poitras, a friend and colleague who works with Acquia's customers to help define and plan their customer experience strategy, often leading up to implementing Personalization.
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The Personalization PodcastBy Dave Ingram