As organizations increasingly rely on digital ecosystems to deliver seamless user experiences, the complexity of managing and monitoring these systems grows exponentially. Observability has emerged as a cornerstone for managing modern infrastructure, applications, and business processes. This topic explores the shift from traditional monitoring to business-centric observability, emphasizing the integration of AI, automation, and domain-specific intelligence. Join Bharat Joshi and Amit Srivastav as they discuss how observability enables businesses to gain actionable insights, reduce operational blind spots, and align IT performance with strategic objectives.