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People-pleasers everywhere understand the terror in having to say "no." But as we grow older, we understand how critical it is to boundary-setting and grace-giving. Where it's too often absent: Work. Corporate America loves the "yes-sayers," especially those in the leadership chain. And that "yes-saying" can be exhausting to employees on the ground. So how do we switch gears and perfect the art of "no-saying" while still harnessing progress and profit and innovation?