Within Capital One, design spans a huge gamut of things. From actual products to experiences, visual design, interface design and more, designers tackle a wide variety of needs, projects and products. At the center of these efforts, DesignOps aligns teams and workflows, so everything is humming along optimally.

As the Design Operations Lead: People Development at Capital One, Courtney Allison Brown ensures the organization for design is well managed. While her day-to-day constantly changes, a common theme is making sure there’s a solid footing for design. That people have an understanding of what everyone is working on, communication is flowing and designers continue to grow, learn and take on new challenges. Courtney joins us to talk about her path from art school to Ops, and how creating art keeps her fresh and helps her to explore new opportunities and ways to connect.