Episode #104 - Be Proactive in your Customer Service with Dr Kelly Henry

Be the Best Part of your Client's Day!

Being Proactive in your customer service rather than reactive will make the difference in how your clients feel about you. Dr Kelly shares the 3 key reasons why being intentional about providing great customer sevice is so important.

1) More customer aquisitions 

2) Higher customer retention

3) Phenominal Profit increases

Dr Kelly Henry is the Customer Experience Doctor and works with his clients to teach the importance of being proactive about the customer experience in all aspects of the client aquisition and retenion process. As a retired Chiropractor, he knows what it takes to retain customers and he shares tips he used in his chiropractic practice to train his staff as well as for himself when working with clients to make sure that they had a great experince at his clinics. 

Even if the client has a less than perfect 1st impression, you can still make sure to leave the client with a good lasting impression using the bookending technique.

Connect with Dr Kelly

Get your Feee download of The Top 5 Actions To Immediately Improve your Customer Service

http://www.servenotsales.com/lead-magnet1612409052350

Get your Copy of Define and Deliver Exceptional Customer Service - Proven strategies to maximize your profits

https://amzn.to/2RESYFP

Website: https://www.drkellyhenry.com/

Jessica is a Strategic Interventionist and NLP Practitioner working to help entrepreneurs up level their businesses. I am passionate about promoting and supporting other entrepreneurs and getting them to take the next LEAP in their business using my LEAP System.

Get your personal driving force assessement: [email protected]

Connect with Jessica : https://linktr.ee/Justagirllikeme