Innovation. It's a make-it-or-break-it requirement for ANY company, and financial institutions are no exception.

So, we were thrilled to sit down with an expert on this very subject—to see how FIs can best create innovation in their organizations. Marwan Forzley, CEO at Veem offers top tips—and a whole lot of brilliant insight—this week on CRMNEXT's Banking on Experience podcast.

Topics we cover include:

• Marwan's take on why innovation tends to stall so much in the financial world
• How, as younger leaders emerge, FIs can adopt a better strategy around innovation
• Adopting a better strategy around payments, in general
• Marwan's top 1-2 tips to help FIs get started
• Using innovation to help drive better experience
• The concept of buy now/pay later: how it helps drive better CX
• Veem's role in helping FIs innovate
• Changing the world (yes, really)
• And more

Stay in touch with Banking on Experience by listening on Apple Podcasts, Spotify, or our website.

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