The balance between technological advancements and preserving meaningful client relationships is vital to the overall success of any technology service provider. To ensure continued growth, there should also be a commitment to partner feedback.

We sat down with Jeff Bishop, Chief Product Officer at ConnectWise, during the IT Nation Connect Conference to explore the transformative impact of AI and automation on Managed Service Providers (MSPs).

Highlights include:

How ConnectWise is integrating AI into its solutions, enhancing service delivery, and addressing cybersecurity challenges while maintaining a strong emphasis on the human element in technology.

Touching on the Asio platform's strengths, such as its adaptive UX and modular design, as key innovations supporting MSPs.

His insights on leadership, emphasizing long-term vision and empowering teams.

Brainstorming and the 5 Whys methodology.

Jeff's Conference experience.

Follow Jeff on LinkedIn and visit connectwise.com to learn more about the ASIO platform, including the ability to watch a live demo.