A good onboarding experience with new partners is crucial as it sets the tone for the entire relationship; and, helps to build trust and loyalty, while increasing the likelihood of a long-term retention. This could translate into producing advocates and evangelists of the community. 

AJ Adade, VP Onboarding & Consulting, ConnectWise, shares some thoughts on how focusing on the success of the partner can translate into success of the organization. 

Highlights include:

Family background and how the military has helped to shape his leadership.

Leadership foundation and why ConnectWise.

Onboarding mindset and journey into the ecosystem.

How success is measured; it's about the partner's success.

The impact of testimonials and community.

Be clear with your growth destination by starting "with the end in mind."

Follow AJ on LinkedIn and keep up with the IT Nation community by visiting connectwise.com