In today’s episode of the Conversational Intelligence mini-series, Deb and I discuss more tools to remap relationships toward greater trust and navigate conversations with greater success. When things start to go awry in conversations it is often due to assumptions we make from an ‘I’ mindset, rather than a ’We’ mindset. When you are more aware of your own thought processes, experiences, and assumptions, you can shift them to consider the larger picture and the result...higher quality conversations!

Scene from Fences with Viola Davis and Denzel Washington: https://www.youtube.com/watch?v=fb7xsdtiFNQ