-5 years as a NYC teacher with no instruction as to how to handle bullying -Connie's personal history with bullying -Connie gets turned on to Bullies To Buddies by fellow school counselor -Developing the "Golden Rule Toolbox" -Effectively eliminating bullying from her school using the Bullies to Buddies model -Overcoming the ego to win the social game -Schools' righteous responsibility to step in in extreme cases of bullying -The reason for the lack of an "anti-sibling-rivalry" campaign -The tightening of anti-bully laws in the States -The 4th grade bully that Connie wanted to hate, but showed him empathy instead, and turned him into a friend