Rod and Brian start a two-part series on the importance of communication in a high-performance culture.

Episode Summary:

This first episode focuses on some common challenges in business communication and five key actions an executive must ensure to drive clarity and understanding in their culture.

Whiteboard Notes:

Reflection Questions:

1. Would your employees say there is too much, too little, or just enough communication to create and sustain high performance? How do you know?
2. What are your organization's biggest communication wastes?
3. What percentage of your employees would say they are bombarded by information but still starving for understanding?