In this episode Kendall, Rachel, and Laurel Ruma discuss:
Learning how to talk to strangers by working on a farmAccepting that there is stuff that is out of your control and moving on from it instead of getting hung up on itThe real value of forcing yourself out of your comfort zone and encountering people who are different from youThings that Kendall finds creepyGetting involved in Twitter wars is a terrible ideaBeing "the voice of reason" among her peer groupCoaching employees about what's appropriate to discuss on social mediaGetting Bill O'Reilly's hate mail (!)The power of sideways leadership in communicating major changes from managementHow leadership applies to working with your customers as well as your employeesHaving to dial back her extroversion to not freak out your introverted customers :)Acknowledging imperfection in oneselfLaurel's interests: BABES – Boston Area Beer Enthusiasts Society, Scandinavian Noir literature, and She Geeks OutKendall's poor taste in beer :) Laurel's plan for when she wins the lottery :)Find Laurel on social media as "laurel@oreilly"
Special thanks to Mel Stanley for our theme music <3