At the age of 18, Rick Putch walked into a corrugated sheet plant “just to find a job” and now he’s a renowned industry expert. He’s conducted presentations and training in over 35 countries (translated to 10 different languages), and details his journey that has led him to “come full circle” in this podcast. Rick also discusses troubleshooting, one of his biggest passions, and the importance of organizations like the IADD bringing education to an international level to help resolve problems. He reveals different variables that can create diverse sets of issues (such as heat/humidity or global differences in fiber content), his new research lab in Pittsburgh, PA, USA and how the technology of smartphones, video and FaceTime has helped the troubleshooting process. Rick also talks with podcast hosts Gino Gualtieri and Lisa Boyd about his creation of a fishing game.