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While largely unchanged from what is included in the Fair Debt Collection Practices Act, how collectors can use location information calls to try and locate individuals with unpaid debts as detailed by the Consumer Financial Protection Bureau in its debt collection rule does have some subtle changes from the statute, and collectors would do well to note those changes while also using the opportunity to refresh their knowledge of what is required during these conversations.
By Mike Gibb
While largely unchanged from what is included in the Fair Debt Collection Practices Act, how collectors can use location information calls to try and locate individuals with unpaid debts as detailed by the Consumer Financial Protection Bureau in its debt collection rule does have some subtle changes from the statute, and collectors would do well to note those changes while also using the opportunity to refresh their knowledge of what is required during these conversations.