<p>Recurring guest Dawn Seymour joins for the (almost) penultimate episode of the How the f**k podcast. Phil, Ashley and Dawn discuss the wider projects ongoing and how things are progressing, including an update on last week's ServiceNow outage.</p>

Recurring guest Dawn Seymour joins for the (almost) penultimate episode of the How the f**k podcast. Phil, Ashley and Dawn discuss the wider projects ongoing and how things are progressing, including an update on last week's ServiceNow outage.

Episode 11: The gang does a wider project update

In the podcast, How the f**k do you implement service ops?, Phil Taphouse, Sapphire's Chief Technology Officer, dives into what it takes to implement services ops for organizations. Gain insight into the ups and downs of the process by listening in on live updates provided by Sapphire and their clients. Kicking off the first season is the multinational British electricity and gas utility company, National Grid. Subscribe for weekly updates on the journey.

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Episode 11: The gang does a wider project update

Episode 11: The gang does a wider project update