On this episode, award-winning educator, speaker and writer, Teresa Duncan, talks to Justin and Jeff about how more dentists can start moving their patients to yes, simply by having an educated conversation with them about insurance. Check out her website by going to: http://www.odysseymgmt.com Teresa is a speaker and writer with over 20 years experience in healthcare. Her areas of expertise include revenue protection using proven accounts receivable and insurance methods; and helping doctors and managers establish solid management systems. Recently bestowed the award of Educator of the Year by the Association of Dental Implant Auxiliaries - a component of the International Congress of Oral Implantologists, she understands the importance of continuing education.

Currently she is the Insurance Editor for Dental Product Reports magazine and a contributor to The Progressive Dentist and Dr. Bicuspid. Teresa serves a founding Trustee for the auxiliary-learning focused DALE Foundation. She is a member of the Association of Certified Fraud Examiners, Academy of Dental Management Consultants, and the National Speakers Association. She is a proud Lifetime member and Fellow of the American Association of Dental Office Management.

She was recently named one of the Top 25 Women in Dentistry by Dental Products Report Magazine and is regularly recognized as a Leader in Consulting by Dentistry Today. Most recently she provided consulting assistance in the development of the American Dental Association's Guidelines for Practice Success™. Teresa received her Master's Degree in Healthcare Management from Marymount University.