Piano music courtesy of Steinway & Sons "Spiro" plays The Entertainer recorded by iPhone at Green Hills Mall (2014) used with permission. So gentle listener be advised you need to be frequently changing your password on the ATT network. Password managers like DashLane are no help, because of the limitations of the ATTs’ network. FYI/the BBB lady missed one important “clue”  be wary of any payment method involving the use of pre-paid gift cards. Reliable businesses rarely activate this form of payment. PS BBBs’ explanation was lame & not specific enough because they did understand the nature of the hack.