This is a very different episode, looking at the macro of people in the industry and how to leverage your staff, your managers and most importantly you and how you lead the team and it's culture. Michael is fascinating to speak to and get a big picture look at human resources through the lens of everything from SME's to big business. 

Share a dram with the hospitality industry’s top global talents: bartenders, venue owners, distillers and industry aficionados. Shawn Soole has lived, breathed, and imbibed hospitality for decades. Now, he delves into the advice, opinions, and provocative stories that are helping to define the creative, culturally-necessary space of ‘modern hospitality’—covering topics from front-of-house service, to back-end business operations, and every inch between.

“Tales of the Cocktail” - Top 10 Best Broadcast or Podcast (2020).

New episodes posted every Tuesday and Friday.

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