Mariah Hay started her career designing luggage and soft goods. With the advent of the iPhone, human-centered design jumped front and center, not just for product designers like Mariah, but for the digital space. Problem was, and still is, that ethics typically isn’t part of a designer’s education. Rapidly creating and iterating, designers can find they’ve created a monster without even realizing it.

How can we help people access experiences, and how do we end up blocking people from critical services and information, such as medical records, legal systems or education? As the Head of Practices at Pluralsight, Mariah often asks herself this question. Mariah joins us to talk about awareness and aptitude, identifying blind spots and asking for help when it feels like you might be missing something.