Brian Scanlan is the Principal Systems Engineer at Intecom where he leads their developer infrastructure efforts, helping teams make products resilient to failure, scalable to customers' needs and need little to no human intervention to work well. Based out of Dublin, Brian has previously held posts with HEAnet and Amazon, and has experience helping teams build their technical strategies, as well as designing and implementing solutions. Brian is a frequent contributor to Intercom’s engineering blog, and has presented at LeadDev Con in London, Turing Fest, and Dash by Datadog.

• Twitter: https://twitter.com/brian_scanlan
• LinkedIn: https://www.linkedin.com/in/scanlanb/
• Intercom’s Engineering Site: https://intercom.engineering/ 
• 10 technical strategies to avoid when scaling your startup (and 5 to embrace)
• How we fixed our on call process to avoid engineer burnout