Meetings Done Right

Episode 12: How to create a safe space for conflict and feedback with Claire Lew

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How to create a safe space for conflict and feedback with Claire Lew
Guest

Claire Lew: CEO of Know Your Team.

Inclusion Card: The Whole Deck
Summary

In this final episode of Meetings Done Right, Noel and Ashley talk to Claire Lew of Know Your Team about creating a safe space for conflict and feedback within your company. Claire talks about how not to be a bad boss, and offers some specific tips on what it takes to be a good meeting facilitator, and suggests how much a good facilitator should speak. Claire also shares her worst and best meeting stories.

Notes

01:08 - The Reason for Creating Know Your Team

  • Basecamp

    • 04:37 - Bad Bosses: Are We Someone Else’s Worst Boss?!

    • The Accidental Bad Manager
    • Gallup Q12 Employee Engagement Survey

      • 09:08 - Being a Good Meeting Facilitator

      • Going First
      • Ask Good Questions
      • Communicating Opinion as Not to Sway Others

        • 17:56 - Remote vs In-Person Meetings

        20:32 - Worst Meeting: Letting Someone Go

        22:01 - Best Meeting: When Things Get Done

        23:20 - Meeting Tip: Defining a Purpose + Ask For Advice Rather Than Asking for Feedback

        Special Guest: Claire Lew.

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        Meetings Done RightBy Table XI