Working with a partner across a cultural divide – for example, in a negotiation – we may face a request or an action that we must refuse. In that difficult moment, we should look first for the motive behind the action and frame a response that helps our partner retain his or her honor and thus sustains mutual respect.  A vital start can be our acknowledgment of the history of the other person and his or her culture.

For more, please visit: https://www.usip.org/culturally-attuned