Tech Done Right

Episode 12: Managing For Career Development with Claire Lew and Dan Hodos

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Managing For Career Development with Claire Lew and Dan Hodos

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Guests

Claire Lew: CEO of Know Your Company

Dan Hodos: Table XI’s Director of Operations

Summary

How can you get honest feedback from co-workers, even when you are their manager? How can you support your team's career growth and support them as they improve their skills? Claire Lew, the CEO of Know your Company, and Dan Hodos, Table XI's Director of Operations, join Noel to discuss why listening is the most important thing you can do when getting feedback, how specific questions can break the "fine" reflex, how sticky notes can help with career growth, and the one thing you should never do in a one-on-one meeting.

Notes

01:33 - Why One-on-One Meetings Are Important

03:16 - Creating a Safe Space for Employees: Make Empathy Your Mission

05:03 - Active Listening and Asking Questions

07:15 - How often should these meetings occur?

08:58 - Sponsorship and Career Mentoring

10:19 - Table XI’s “Sticky Note Game”

12:56 - What are the things you shouldn’t do during a one-on-one?

15:18 - Receiving Feedback

  • Crucial Conversations: Tools for Talking When Stakes Are High
  • Yes, And: How Improvisation Reverses "No, But" Thinking and Improves Creativity and Collaboration

    • 19:41 - Favorite Questions

    21:03 - Balancing Natural Conversation with Asking Tough Questions

    24:12 - Conducting Remote One-on-Ones

    25:29 - Investing in Your Mentees

    29:17 - Surprising Revelations Learned While Building Know Your Company

    • Our Biggest Blindspots

      • 32:24 - Creating Environments for Employees to Flourish

      Resources:

      Claire:

      • Crucial Conversations: Tools for Talking When Stakes Are High
      • The Know Your Company Blog
      • The Know Your Company Knowledge Center

        • Dan:

        • Yes, And: How Improvisation Reverses "No, But" Thinking and Improves Creativity and Collaboration
        • Drive: The Surprising Truth About What Motivates Us
        • taking an improv class.

          • Noel:

          • RSA Animate — Drive: The surprising truth about what motivates us
          • Bossypants by Tina Fey

            • Special Guests: Claire Lew and Dan Hodos.

            Sponsored By:

            • Table XI: A trusted UX design + software development company. We are 35 meticulous and curious minds in Chicago with a 15 year history of building websites, mobile applications and custom digital experiences for everyone from startups to storied brands. Our partners trust us to create innovative solutions that drive their businesses forward.
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