In every general practice, we have missing people - the ones who can’t access our help, who miss appointments, who get discharged from secondary care. We can think of them as time wasters who won’t help themselves - or we could respond in another way. In this episode, inner city Dublin GP and author Austin O’Carroll tells Rupal Shah and Bob Clarke a story about a young man who should have been saved.

This podcast is generously sponsored by The Della Fish Foundation.

The book “Finding Meaning in Healthcare” is published by Routledge ⁠⁠⁠www.routledge.com/9781032832166