Tyler McVicker has been utterly obsessed with Valve for more than a decade now, having reported on almost every scrap of news, speculation and datamined morsel to come out of this famously secretive company at the heart of the games industry.

Having just published our own report on the reality of working at Valve, with its "flat" structure, no managers and no job titles, I wanted to talk to Tyler about the challenges that come with trying to understand such an unusual business. And one of those challenges, unfortunately, is dealing with the more toxic parts of Valve's community. PMG has faced its own share of that over the last couple of weeks.

"Because of the opaqueness, because there is a vacuum of information, misinformation becomes gospel. So what you're dealing with is a lot of individuals effectively treating Valve as if they are Gordan Freeman; a blank slate that you put your own personality onto. And when somebody else betrays that self-perceived personality, it almost feels like a parasocial relationship being destroyed."

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