Episode 12 | 02/03/2026 - Vulnerability by omission: The risk firms don't see coming What does it mean to know your client fully when risk is no longer just financial?

This episode connects global risk, client preferences, Consumer Duty and vulnerability - and explains why understanding how clients feel about risk is now central to good advice.  What happens when advisers don't ask about values?

With guests Richard Farr (Telos Solutions / Comentis) and Mike Head (Ethical Investors / Ethical Screening), we examine vulnerability, resilience and the emerging risk of "vulnerability by omission" - and why foreseeable harm isn't limited to financial loss.

Plus: Client Preference Ready, stewardship reform and CP26/5. A practical look at knowing your client fully.  

SHOW NOTES

Client Preference Ready badge - consumer page - https://www.inaccord.co.uk/clientpreference-

ready/

Client Preference Ready badge - adviser page https://www.accordinitiative.com/public/

page/Client+Preference+Ready+Badge/236

IA report: Realigning Stewardship: Delivering Sustainable Value Through Stewardship report - a roadmap to strengthen the UK’s stewardship ecosystem and support long‑term value creation -

https://media.licdn.com/dms/document/media/v2/D4E1FAQEdhaQRkDfvcA/feedsharedocument-

pdf-analyzed/B4EZwonM2bKgAc-/0/1770207892531?

e=1771459200&v=beta&t=dpCfH9wckAxdMURMpO8DZwOMaqR50EUvZN8gSifzcn4

CP26/5: Aligning listed issuers’ sustainability disclosures with international standards -

https://www.fca.org.uk/publications/consultation-papers/cp26-5-sustainability-disclosures

In ACCORD Vulnerability, protected characteristics & client values - practical guide & checklist - https://www.esgaccord.co.uk/wp-content/uploads/2026/01/Vulnerabilityprotected-

characteristics-client-values-practical-guide-checklist-.pdf

Comentis - https://www.comentis.co.uk/

Telos Solutions - https://www.telossolutions.co.uk/

Ethical Investors - https://ethicalinvestors.co.uk/