Call every customer service desk you possibly can, right now, and thank whoever is on the other line for doing the job they do, cause oh boy let me tell you, there are some lunatics who call total strangers and need things fixed. Imagine working at, oh say, Hewlett Packard, and having to answer the phone and tell people not to pee on their laptops or something. Bum rap. Here’s the story of Tony, HP customer service representative. Listen to Episode 120