<a target="_blank" href="https://www.buzzsprout.com/11786/fan_mail/new">Send us Fan Mail</a>Is nickel and diming and constant surcharging a defensible business model. This week’s edition provides examples of what happens when the nickels and dimes start adding up and your customers vote with their feet and leave.

Send us Fan MailIs nickel and diming and constant surcharging a defensible business model. This week’s edition provides examples of what happens when the nickels and dimes start adding up and your customers vote with their feet and leave.

<a href="https://www.buzzsprout.com/11786/fan_mail/new" rel="noopener noreferrer">Send us Fan Mail</a>Is nickel and diming and constant surcharging a defensible business model. This week’s edition provides examples of what happens when the nickels and dimes start adding up and your customers vote with their feet and leave.

Episode 120: Stop Nickel and Diming Customers to Death

The Presence Lab is a podcast for leaders who need to communicate clearly under pressure.Hosted by Dale Dixon, this show helps executives, founders, and rising leaders strengthen executive presence, leadership communication, and confidence in high-stakes moments. If you need to lead a board meeting, handle a media interview, speak in public, navigate a difficult conversation, or show up strong on camera, this podcast is for you.Most communication advice focuses on what to say. The Presence Lab goes deeper. It focuses on what happens before the words: pressure, physiology, presence, and the habits that shape how you show up when the stakes are high.Each episode delivers practical tools to help you think clearly, speak with authority, regulate nerves, stay present, and build trust in the moments that define leadership.This is not polish for polish’s sake. It is communication training for real life.If you want to sound more confident, lead with more clarity, and communicate better when it matters most, welcome to The Presence Lab.

Business

Education

Self-Improvement

Management

The Presence Lab is a podcast for leaders who need to communicate clearly under pressure. Hosted by Dale Dixon, this show helps executives, founders, and rising leaders strengthen executive presence, leadership communication, and confidence in high-stakes moments. If you need to lead a board meeting, handle a media interview, speak in public, navigate a difficult conversation, or show up strong on camera, this podcast is for you. Most communication advice focuses on what to say. The Presence Lab goes deeper. It focuses on what happens before the words: pressure, physiology, presence, and the habits that shape how you show up when the stakes are high. Each episode delivers practical tools to help you think clearly, speak with authority, regulate nerves, stay present, and build trust in the moments that define leadership. This is not polish for polish’s sake. It is communication training for real life. If you want to sound more confident, lead with more clarity, and communicate better when it matters most, welcome to The Presence Lab.

Share Episode 120: Stop Nickel and Diming Customers to Death

Sign up to save your podcasts

Episode 120: Stop Nickel and Diming Customers to Death

Episode 120: Stop Nickel and Diming Customers to Death