https://youtu.be/TRvTxl5f1Zo

Carrie Webber:

Welcome to the Jameson Files. I'm your host, Carrie Weber. And it's such a pleasure to be with you once again. If you're joining us live, thank you so much for taking the time out of your day to join us for some thought-provoking conversation. If you're listening to this through our podcast channels, thank you for being a part of the Jameson Files community. You can find us anywhere that you listen to podcasts on iTunes, Google Play, or Spotify. I invite you to find us there and invite your peers to follow us as well. We'd love to grow the Jameson files community with professionals, just like you. So thank you in advance for spreading the word and sharing these great episodes that we are putting out in 2021. I am so thrilled today to speak with a special guest and a dear friend of mine, of my family, and of the entire Jameson team. Dr. Mark Hyman, Dr. Hyman. Thank you so much for being with us today,

Dr. Mark Hyman:

Carrie, what a joy to be here. Thanks for having me. And it's really nice, as I picked up my copy of the industry today, to see that I'm in the presence of dental royalty. It was really cool to see you in there again. So what a treat?

Carrie Webber:

Well, we were teasing each other earlier, and I said, you've been in there so many times that they should just have you on the cover, because it's really the honors online.

Dr. Mark Hyman:

That's a good way to drive down circulation, but thank you. What a treat. Okay. Now it's your turn.

Carrie Webber:

Well,, for today, I want to anyone that perhaps doesn't know Dr. Hyman; I invite you to go find one of his lectures in an upcoming event and become familiar with this wise and generous soul. Dr. Hyman practice dentistry in Greensboro, North Carolina, and is presently an adjunct professor at the UNC Adams school of dentistry. Besides that, he has been a thought leader in dentistry over the years, providing incredible content to publications for webinars and lecturing all across the country to dentists and teams really changing their lives for the better as a mentor for the greater good of dentistry. So it really is an honor to have you with us. You've been a dear friend of Jameson's over the years. We had the privilege of working with you and your team when you were practicing in Greensboro for many years. And through that, not hopefully we made a difference for you, but also we learned from each other and had such great admiration and respect for the dentistry you provided the practice you built for yourself and the way you lead your team over the years, it was very amazing to be a part of that and watch your journey.

Dr. Mark Hyman:

Thanks, Carrie, I got really, really lucky. You know, I won the parent lottery with my mom and my dad. I won the sibling lottery with my older brother, younger sister. I way out-punted my coverage with my wife and with my team. I had such love and loyalty and talent for these women that I worked for all these years. My main receptionist, Ms. Mary Catherine Ward, who was with me 25 years; my lead CDA superstar, Athena Escovedo Calloway, was with me 19 years; three of the hygienists—15 plus years. So that was extraordinary, Carrie. People said to me, "Dr. Mark, you just got lucky. You must've paid him a lot of money. You just got lucky getting these women." Well, the fact is that every single teammate I had, had first worked for another office, left them, and then came and joined me—and then stayed.

So I pay homage to these amazing women and Jameson Management for helping me for many parts of my career. I was a sensational boss and leader, and there were other times I face-planted flat out. So I really hired really well. We did a ton of training, Carrie, and then I got out of their way because the last thing I needed to do was hire a group of superstars and micromanage them. For me, philosophically, I tried to specialize in doctor-only, CEO,