In episode 123 of Cybersecurity Where You Are, Sean Atkinson and Tony Sager are joined by Gina Chapman, Chief Operating Officer (COO) at the Center for Internet Security® (CIS®). Together, they use examples from CIS to identify elements of an operational playbook for making an impact in the cybersecurity industry.

Here are some highlights from our episode:

• 01:21. Business development and organizational change over the course of 12 years at CIS
• 13:49. Change management and communication as means for preserving company culture
• 23:08. The importance of context in developing an operational playbook for a business
• 32:49. The use of operational understanding to create effective cybersecurity business models

Resources

• Gina Chapman
• CIS Culture
• CIS Leadership Principles
• Episode 82: How CIS Leadership Values Team Building Events
• Cybersecurity at Scale: Piercing the Fog of More
• Combatting Ransomware
• Episode 68: Designing Cyber Defense as a Partnership Effort

If you have some feedback or an idea for an upcoming episode of Cybersecurity Where You Are, let us know by emailing [email protected].