In this podcast episode, we delve into the critical importance of customer service in the healthcare industry. Our guest, an expert in healthcare administration, highlights the role of profitability in sustaining healthcare entities and their indispensable place in communities. They share a real-life story of addressing a patient and family issue, emphasizing the significance of rapid intervention and trust-building. Join us as we explore the world of healthcare customer service and its impact on patient experiences.

Host:

Co-host:

Guests:

and

Kyle Sinclair

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SPONSOR: ✅️ Crukus Marketing Agency: https://www.crukus.com