As we approach the one year anniversary of the shift to working-from-home, so much about the world we live and work in remains in a state of flux. How can communications professionals work and plan effectively during the uncertainties of the COVID-19 pandemic? In this episode, Tammy Scott, Vice President of Corporate Communications at Export Development Canada, shares her takeaways from the past year as well as advice for keeping communications objectives on track. Plus, IABC Ottawa volunteers Khatia Odzelashvili and Erica Principe answer questions in a double-feature of the lightning round.