This conversation delves into the complexities of conflict resolution in the workplace, emphasizing the importance of reflective questioning, effective feedback, and understanding high-conflict personalities. We are joined by Kendria Taylor, President and Principal Consultant of TG8 Solutions Insight to discuss strategies for navigating conflicts, the impact of unresolved issues on productivity, and the significance of maintaining morale during challenging interactions. The conversation also highlights the necessity of mediation processes and the role of emotional intelligence in managing workplace dynamics.