In this week's Dental Handoff, Dr, Kelly is joined Dr. Lou Graham! Dr. Lou Graham owns and practices in a multi-specialty practice in Chicago Illinois. His philosophical approach to patient care is to be as conservative as possible utilizing the latest modalities in diagnostics and patient care. His practice has a strong hygiene/restorative base for long-term growth and value. He is the founder of the Catapult Education, an evaluator group within the profession that works with

In this episode, Dr. Kelly and Dr. Lou discuss:

- Dr. Lou's dental career as a private practitioner which began when he opened his first private practice in 1985

- Why leadership is nearly impossible if a team doesn’t have mutual respect for one another

- Why it’s important to be a giver more than a taker

- His interactive feedback process for evaluating new staff

- Why reviews are the cornerstone of any office

- How to integrate your dental team into a cohesive unit

- How to calibrate team members so they are able to all answers patients’ questions

- The most valuable 2 hours of his month

- Why same day treatments are an expected and crucial feature at a dental practice today

- The little things to personalize a practice that are key elements the success of a dental office

- What makes him nervous when talking to a potential hire about training in new technology

- How he maximizes the value of his time with his patients

- The hardest challenge he’s faced with his teams when they’ve struggled with their home lives

- Why He has NO turnover

- The importance of the team huddle in the morning to minimize stress and prepare for the day

And so much more!

Where to Find Dr. Kelly:

Let's Connect! Book a Call today to see how I can help you create high-performance teams, discuss educational programs, or how I can be of assistance. 

https://calendly.com/drkellytanner/30min

Visit us at https://www.nextleveldentalhygiene.com 

or https://www.ascendhealthpartners.com

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