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In this episode I’m joined by Hari Haralambiev who is the co-founder of Tochka 2 and is developing a platform called SoftSkillsPills.com focused on soft skills for IT people.

One of those soft skills, a fundamental part of being an effective communicator, is giving feedback.  Even the word feedback seems to strike fear in many a professional and “feedforward” has become an alternative term to use for this often-challenging professional skill.

However, is it really the word that’s the issue or how we deliver and communicate feedback to others?

Feedback is a gift, but be careful of the wrapping!  This seems to sum up our conversation well.

The content of the feedback can be very helpful to develop professionally, but how that feedback is delivered “the wrapping” is crucial in whether the content is accepted or rejected.

In this episode, we discuss the principles of giving feedback that should make the experience a positive one for both the feedback giver and receiver.

There are so many approaches, models and frameworks that you can follow and it’s difficult to know which one to use.  We argue that one size does not fit all. However, there are a few we prefer and we will share these in the last part of this episode.

Hari’s recommended resources:

Practice giving feedback here: https://softskillspills.com/giving-feedback/

The Daily Vitamins section of our platform contains a lot of useful and practical soft skills resources: https://softskillspills.com/all-daily-vitamins/

Book recommendation:

"Nonviolent communication" - https://softskillspills.com/nonviolent-communication/

Connect with Us!

Hari: LinkedIn

Websites:

https://tochka2.com/

https://softskillspills.com/

Lisa: LinkedIn

Website: https://www.sixcomms.org/

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