Jenny talks us through how to create an employee-first culture. Where do you start? How do you change the culture? Who should be involved? How does wellness play a role in the culture shift? Jenny then tells us about an experience she had at a local Costco with a small brand distributing some yummy goods. CloudCherry is a Customer Experience Management software. We try to make CX fun through equal parts of love and science. Come see us today www.cloudcherry.com.