The New World of Work Podcast

Episode 13 - Organizational Behavior in The Digital Age


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Employees are so discombobulated by the dysfunctional culture and organizational behavior at their workplace that they are quitting their profession. As a result, America is going to be facing over 200,000 nursing job openings in the next 10 years or so and the pipeline is not full. Hospitals and Airlines are suffering from nurses and pilots that are underpaid, overworked, and under-appreciated. Organizational Behavior describes how people interact with each other inside an organization and as a business. Those interactions subsequently influence how the organization itself behaves and performs. We want to have our employees, our workers, even our Gig Workers, want to come to our organizations because it's a great place to work. A Great Place to Work happens when employees are engaged, they are emotionally invested with the mission of the company, and they are being satisfied by their inner needs. Based on Chapter 9 of our book, The New World of Work: People Leadership in The Digital Age, we discuss what needs to happen in the area of Organizational Behavior in The Digital Age.

“Wouldn't we love, as Business Owners, to have employees that not only were Self-Actualizing, but they were also looking out for the needs of others and serving the people. However, if their bosses or the organization they work for is so detrimental to their psyche, it's hard for them to keep coming back to work everyday. It's valuable for organizations to invest into leaders at all the different levels. Even within a very strong hierarchy system if you're really investing in placing leaders at each of those levels, you can get a lot more Employee Engagement within each level. You can do really well at the top levels and bottom levels, but if your middle management staff is not engaged, that can derail an organization. Businesses need to realize that the Business Model needs to be reinvented. The economic business model has for a couple of decades been led with shareholder satisfaction as the leading variable, show me the money, and the lagging variables were the customer satisfaction and finally the employee satisfaction. Organizations Leaders need to realize that this paradigm has shifted and the business model should start with Employee Satisfaction and Employee Engagement first, then the customers will be satisfied by those employees, then the organization will see shareholder satisfaction will follow.”

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#OrganizationalBehavior #PeopleLeaders #TheNewWorldOfWork #TheDigitalAge #TheFourForces #PeopleSpecialists #PeopleLeadership

Website – www.NewWorldPeopleSpecialists.com

YouTube Channel - https://www.youtube.com/@emergingleadershipbrand

Audio Library Credits

Summer of 1984 (Audio) ∙ “grateful kings” by RKVC ∙ YouTube Audio Library

The New World of Work: People Leadership in The Digital Age will be published in late 2022 from Routledge Publishing in London, England

Authors: Bashker Bob Biswas, William Garrison, Robert Ramirez

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The New World of Work PodcastBy William Garrison