Understanding the 1.5 trillion dollar student loan crisis starts with individuals. Student loan expert Heather Jarvis takes us through every possible option for borrowers who find themselves underwater. From refinancing with a private lender to enrolling in a program that will eventually completely forgive the balance owed, we cover every angle of student loans. Being in debt can feel like a death sentence but with knowledge comes power and with a few minutes spent on the phone with your student loan servicer, it's possible to see the light at the end of the tunnel.