Episode 13 highlights:

- The beginnings of Clearleft

- How the UX agency to client relationship has changed

- Designing like a detective

- Gathering the right evidence to do great UX design

- The tools and application are of design thinking

- How to go from research, synthesis and insights into actual design

- Dangers of “research theater” and how to avoid them

- Getting past the obvious solutions to create your most brilliant designs