Is there a difference between hearing and listening?  How subtle is the difference?  Does it really matter?  Well, if you're the person who's not being listened to ... yeah, it matters.  Listening is an art as well as a skill.  But it's something we all can and should improve on.  If you'd like some tips on how to up your listening game, listen in to today's conversation with Kellie and Brett Hurst.  You might HEAR something you can really use!