Procurement. It’s a word that is often mentioned in relation to state government. We’ve referred to it more than once on this very podcast. 

Governor Kathy Hochul has talked about improving customer service and cultivating efficiency in government, including improving State procurement. The New York State Office of General Services works closely with the governor, the legislature, and the Division of the Budget to outline guidelines that determine state agency procurement procedures.

But what does “procurement” really mean? How does it affect how government agencies deliver crucial services to the people that need them? Why does it work the way it works, and how can it be better?

On this episode, David Burmaster, ITS Director of Procurement Services, talks about how this essential government function affects our agency’s mission and vision, including some best practices for doing business with ITS.

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