You did your Grand Opening and everything looked amazing! You staff was well trained and ready to help every customer. Then a few weeks pass and you lose some good employees and replace them with new hires. You follow the corporate training program and have them watch the webinars on how to work in your location. The second group of hires aren't as good as the first ones and customers notice. What Happened?!?!

You didn't train your staff the same way and it shows all the way down to the profit line. 

We discuss how to train your staff, what you should do differently to get the best results, and how to know if it worked. You will have your employees train you on the tasks you trained them on and see for yourself if they understand what to do, how to do it, why to do it, when to do it, and (most importantly) if they WANT to do the task correctly.

We cover the difference between training and disciplining. There is a time for everything, but you need to make sure you know that you did your part well in training staff. If it is just a bad fit for an employee, it should be easy to part ways as adults.

It's time to review the second half of the job of being franchisee! Are you ready to break your store training?

Got Questions? Text me directly (404) 962-0541 or email me at [email protected].