“The one thing that goes wrong in most organizations, from start-ups to big companies, is that we focus so much on outcomes that we forget the little steps in between, and that disconnects people from the outcome.”

Bard Papegaaij, the Director and Chief Change Facilitator of Transgrowth International, has focused his career on emotional intelligence in the workplace and the human side of organizations. Although working for the same company, different sides of businesses speak different languages, and it’s up to leadership to translate and involve every side to work together.