In this update on what's happening in the skies, we talk about testing airline staffs, what happens to items and money you leave behind at TSA, and would you believe they still use FLOPPY DISCS for some critical airline updates?

Episode 14: Why airlines are holding back refunds they owe their passengers

Do you know the proper way to complain if you have a bad experience with an airline? Do you know why not to drink coffee or tea on your next flight? And what do you need to know about flying with a companion or emotional support animal? This is Mark Robertson and in my new podcast, Wheels Up, I’ll be talking with iheart radio’s airline expert Jay Ratliff about things you should know…and go into some of the more unusual stories of the airline industry. Find wheels up on the iHeartRadio app or wherever you get your podcasts.

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Episode 14: Why airlines are holding back refunds they owe their passengers

Episode 14: Why airlines are holding back refunds they owe their passengers