Geri Powell and Chuck Rose discuss all things Service Desk, including:

- Transitioning to remote work and other adaptations

- Supporting campus during COVID-19 and the UCPath and FIS rollouts

- The future of the Service Desk

- Working with students

Transcript w/ timestamps: https://www.rev.com/transcript-editor/shared/g1Xlale2pwTPcyrt05ArgK04LqdlYevVPPLyKBmw8vFR4gu-LexP_on-lhp6Fmt0VRBaZD5zVOrrzPEUQvscy3ynosQ?loadFrom=SharedLink