Hello Pups and Kittens and welcome back to The Groomer Next Door. This week is an action packed episode. We start with this years "STRUT YOUR MUTT" event right here in Rolla, Missouri hosted by Phelps County Animal Welfare League. This event is vital to PCAWL and their endless pursuit to help animals around Phelps County, Missouri. We're always very proud and happy to help in anyway.
Our Guest this week is Chelsea Mull from PetFirst Insurance.
About PetFirst Pet Insurance
After our founder, Brent, had to put his dog Midnight down in 2003, he
knew he wanted to find a way to help pet parents take financial
considerations out of the conversations about veterinary care. Together
with his friend and colleague Lansdon, he started PetFirst the next year
in Jeffersonville, Indiana.
When we started in 2004 with just two employees, we had no idea what
we'd grow into. Today, PetFirst is the fastest-growing pet health
insurance company in North America, and we've helped thousands of
families pay for their pets' veterinary care. We just celebrated our
tenth anniversary, our second major expansion, and a move to a new
office.
We come to work every day excited to create compelling, helpful pet
insurance products and services that offer a solution for every family.
We try hard to bring you the best policies on the market and to include
you in the conversation about your pet's care. It's our mission to imbue
our product with financial and emotional value for every customer,
associate, and partner. We think big and dream bigger, but our number
one priority is doing right by you and your pet.
Our Story
It all started with Midnight.
Our 20-pound mixed breed rescue dog Midnight was active and playful. Our
house was her castle and she made herself comfortable jumping up and
down on nearly every piece of furniture. But her jumping habits led to
an injury that required surgery in 2002. The bill for Midnight's care
totaled $3,000.
Her health was worth every penny but the shock of the amount was
significant and it led me to think about pet insurance. I researched the
industry but didn't find any providers or policies I liked. The rest,
as they say, is history.
Knowing how important pets are to your families PetFirst associates work
very hard to meet the needs of you our customers. Our expert claims
team of licensed vet technicians reviews each line item in a claim to
maximize your reimbursement potential. Our licensed sales agents review
plans and discuss options with new pet parents to match the best policy
with your pet's specific needs. Customer service representatives are
there to answer your questions and guide you when you need them.
Everything we do is to make sure that no pet owner has to make the
choice between finances and a pet's health or survival. PetFirst enables
pet owners to effectively plan ahead for the expenses of providing
veterinary care for their four-legged friends. Everything we do is to
make your pet's health care decisions less stressful.
PetFirst is committed to providing cost-effective pet insurance plans for all dogs and cats of any age and breed.
Brent Hinton
Co-Founder of PetFirst
Contact Us
Whether you have questions about a claim, want to learn more about
enrolling your cat or dog in a PetFirst pet insurance policy, or need
more information about an existing plan, our friendly representatives
are here to help you get on the right track. Call us, send us an email,
write us a letter, or reach out via social media and we'll get back to
you as soon as we can.
Call Center Hours:
Monday-Friday, 8 am - 9 pm EST
Saturday, 10 am - 6 pm EST
Phone:
For Customer Service dial 1-866-937-7387, option 2
Fax:
877-281-3348
Mail:
PetFirst Pet Insurance
One Quartermaster Court
Jeffersonville, IN 47130
Emails: